Right of Withdrawal
In accordance with the Italian Consumer Code (Legislative Decree No. 206/2005) and the EU Consumer Rights Directive, customers who purchase from lastonegadget.com have the right to withdraw from the purchase agreement within 14 days of receiving the goods, without needing to provide any reason.
You may cancel your purchase within 14 calendar days from the date you, or someone authorized by you (other than the delivery carrier), physically receives the product.
To exercise your right, please send us a clear written statement by email or postal mail. You may use the optional withdrawal form below, but it is not mandatory.
(Only complete and send this form if you wish to withdraw from the contract)
To:
Cembre S.p.A.
Via Serenissima, 9
25135 Brescia, Italy
Email: info@lastonegadget.com
VAT: IT00541390175
I hereby notify you of my decision to withdraw from the contract for the purchase of the following goods:
Ordered on: _____________________
Received on: _____________________
Name of consumer: _____________________
Address of consumer: _____________________
Signature (if sent by mail): _____________________
Date: _____________________
Once we receive your notice of withdrawal, we will issue a full refund, including standard shipping costs (excluding any additional fees for express or non-standard delivery), within 14 days.
Refunds will be processed using the same payment method used for the original order, unless you request otherwise. No additional fees will be applied.
You must return the items within 14 days of notifying us of your decision to withdraw. This deadline is met if the goods are shipped before the 14-day period ends.
Items must be returned in their original condition, unused, and in the original packaging, including all labels, manuals, and seals.
Return shipping costs are your responsibility, unless the product was incorrect or damaged due to our error.
Please note: We do not accept cash-on-delivery (COD) returns.
The right of withdrawal does not apply in the following cases:
Customized or made-to-order products
Sealed items opened after delivery that cannot be returned for health or hygiene reasons
Perishable goods or items with a short shelf life
Opened software, audio, or video content
Newspapers, magazines, or other periodicals
Returned products must be:
Unused and undamaged
In original packaging, with all labels and seals intact
Handled with care — a reduction in refund may apply if the product’s value has been diminished due to improper handling
We strongly recommend using secure and protective packaging to prevent damage during return shipping.
If you have any questions regarding returns, refunds, or how to exercise your right of withdrawal, please contact:
Cembre S.p.A.
Via Serenissima, 9
25135 Brescia, Italy
Email: info@lastonegadget.com
As the customer, you are responsible for any reduction in the value of the returned goods if they were handled in ways beyond what is necessary to determine their nature, characteristics, or functioning.